These Terms of Use (“Terms”) govern your access to and use of the website and services offered by Bob Fisher Recovery (“we,” “us,” or “our”), a recovery coaching and consulting business based in St. Albert, Alberta, Canada. By using this website or engaging our coaching services, you agree to these Terms. If you do not agree, please do not use the website or our services.
1. Nature of Services
Bob Fisher Recovery provides non-clinical recovery coaching and related support services, generally delivered online by Zoom or a similar videoconferencing tool across Canada. Recovery coaching is not psychotherapy, counselling, medical treatment, diagnosis, or crisis intervention. Please also review our Website Disclaimer.
2. Eligibility
Our services are intended for adults who have reached the age of majority in their province or territory of residence. By engaging our services, you confirm that you meet this requirement, or that you have parental or guardian consent where applicable.
3. Coaching Engagement
- A coaching relationship is established only when both parties agree, typically through a written coaching agreement and payment of any applicable fees.
- Sessions are by appointment. Fees, session length, and cancellation terms will be communicated to you before sessions begin.
- You remain responsible for your own choices, behaviour, health, and well-being at all times. Coaching is a collaborative process, and outcomes depend largely on your participation.
4. Payment, Cancellations, and Refunds
Fees are payable as agreed at the time of booking. Unless otherwise stated in your coaching agreement, sessions cancelled or rescheduled with less than 24 hours’ notice may be charged in full. Refund eligibility, if any, will be set out in your coaching agreement.
5. Acceptable Use of the Website
You agree not to:
- Use the website for any unlawful purpose or in violation of these Terms;
- Attempt to gain unauthorized access to any portion of the website or related systems;
- Interfere with or disrupt the website, servers, or networks;
- Copy, reproduce, distribute, or create derivative works of any content on the website without our prior written consent.
6. Intellectual Property
All content on this website — including text, graphics, logos, images, and the “Bob Fisher Recovery” name and branding — is owned by or licensed to Bob Fisher Recovery and is protected by Canadian and international intellectual property laws. You may view and print content for personal, non-commercial use only.
7. Confidentiality and Privacy
Information you share with us is handled in accordance with our Privacy Policy. You acknowledge that videoconferencing and electronic communications carry inherent privacy risks that we cannot fully eliminate.
8. No Guarantees
We do not guarantee any particular outcome from coaching, including sobriety, abstinence, reduced use, or improvements in mental, physical, relational, financial, or occupational well-being. Results vary significantly between individuals.
9. Disclaimer of Warranties
The website and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, Bob Fisher Recovery, its owner, and any associated persons will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the website or services. Our total liability for any claim arising out of or relating to these Terms or our services will not exceed the amount you paid us for the services giving rise to the claim in the three (3) months preceding the event.
11. Indemnification
You agree to indemnify and hold harmless Bob Fisher Recovery and its owner from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the website or services.
12. Termination
We may suspend or terminate access to the website or coaching services at any time, with or without notice, including where we reasonably believe a coaching relationship is no longer appropriate or safe. You may also end a coaching relationship at any time in accordance with your coaching agreement.
13. Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. You agree to submit to the exclusive jurisdiction of the courts located in Alberta, Canada for any dispute arising out of or relating to these Terms or your use of the website or services.
14. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page reflects when the Terms were last revised. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.
15. Contact
Questions about these Terms can be sent to bob@bobfisherrecovery.ca.